Brightview Family Medicine
Austin, TX · 2 doctors, 4 staff
"From 3-hour admin mornings to 20 minutes"
Key Results
The Problem
Drowning in Scheduling & Insurance Paperwork
Dr. Sarah Mitchell's practice was spending over 3 hours every morning on appointment scheduling, insurance pre-authorization calls, and patient intake forms. Her two front-desk staff were overwhelmed, leading to a 22% no-show rate and delays that frustrated patients. Insurance denials were running at 18% due to manual errors, costing the practice thousands monthly.
The AI Solution
End-to-End Patient Workflow Automation
AI scheduling agent handles bookings, rescheduling, and 48-hour SMS reminders automatically
Insurance pre-authorization bot checks eligibility and submits requests before appointments
Digital intake forms sent 24hrs ahead — auto-populated into EHR on arrival
Post-visit follow-up agent sends care instructions, requests reviews, and flags missed follow-ups
"I can actually see my first patient at 8am now instead of drowning in paperwork. The AI handles everything I used to dread about Monday mornings."
Ready to See Similar Results?
Book a free consultation and we'll show you exactly how AI automation can transform your medical business.
