Moda Hair & Spa
Seattle, WA · 1 owner, 7 stylists
"No-shows down 71%, revenue up 28%"
Key Results
The Problem
No-Shows & Last-Minute Cancellations Killing Revenue
Moda Hair & Spa was losing $3,200/month to no-shows and same-day cancellations. The receptionist spent 3+ hours daily on phone bookings, reminder calls, and rescheduling. There was no loyalty system, no retail upsell process, and stylists had unpredictable schedules that made planning impossible.
The AI Solution
Smart Booking & Client Retention System
AI booking agent handles all appointments online — accessible 24/7, fills gaps automatically
Smart reminder system sends confirmation + 48hr + 2hr reminders via SMS/email, reducing no-shows
Post-visit agent sends personalized retail recommendations based on services received
Loyalty automation tracks points, sends birthday offers, and re-engages lapsed clients
"My stylists used to have gaps all day from no-shows. Now the AI fills those slots automatically. We made 28% more revenue last quarter without a single new client."
Ready to See Similar Results?
Book a free consultation and we'll show you exactly how AI automation can transform your salon business.
